Katie Malik, “The Diva” – our newest Account Manager

Katie Malik, “The Diva” – our newest Account Manager

Our newest Account Manager will already be familiar to many of our clients; Katie Malik has been working with us since 2001. She works with small-to-medium sized clients who need outsourced IT support services – understanding the challenges they face in keeping their IT reliable and secure so that they can focus on “doing the work” of their business…

Meet Judi Baker – our Service Desk Manager

Meet Judi Baker – our Service Desk Manager

We are happy to introduce our new Service Desk Manager, Judi Baker! The Service Desk is the nerve center of Seitel Systems – the hub of our operations where client calls are triaged and dispatched. Managing that takes a unique set of skills and Judi is well-suited to the task…

PSALA roundtable: HIPAA, HITECH, and Network Security

PSALA roundtable: HIPAA, HITECH, and Network Security

Upcoming changes to HITECH regulations are making law firms look more closely at how their clients’ and employees’ Personal Health Information (PHI) is safeguarded. David Leonhardt shares our experience “in the trenches” and what we’re seeing on the network security side of things – the all-important “prevention” piece of the puzzle.