IT Support Services for 501(c)3 Nonprofits
IT Services for organizations who put people over profit.
Leading non-profit organizations in the greater Seattle area trust Seitel Systems because we understand the technology challenges that non-profits face. From our deep and varied experience, we know how technology can help your organization run efficiently and effectively—maximizing the impact of every dollar donated to your cause.
Seitel Systems provides local nonprofits with a comprehensive suite of IT services including proactive maintenance, IT systems engineering, and a responsive IT helpdesk so you can focus on your mission—not your IT.
As our small way of saying thank you for the work that nonprofits do in our community, Seitel Systems offers 501(c)3 nonprofit organizations a 15% discount on hourly time & materials rates.
leverage technology to support your mission.
We value technology not for its own sake, but as a means to help your organization stay focused on the work that matters to you. Many nonprofits wind up cobbling together IT systems from donated or heavily discounted equipment, causing unreliable, unpredictable systems that end up costing you a lot of time and resources, and may possibly end up being more expensive in the long run.
We use industry best practices in our designs and recommendations, and can help you leverage nonprofit discount programs from Microsoft, Tech Soup, and elsewhere to get you the best prices possible on dependable, high-quality products.
Plus, our proactive IT support plans are designed to keep your systems running smoothly, because we understand that your donors care about where their money goes, and they want to maximize the impact of every dollar they donate. Proactive IT maintenance maximizes the usable life of your IT assets—so your donors can trust in your effective stewardship of their contributions over the long run.
Reliable IT Advice
We don’t resell hardware or software, so you can rest assured that you’re getting our best advice with no ulterior motives.
Our proactive IT support plans provide everything you need (and nothing you don’t) for security, reliability, and performance.
Real Human Help
Tech support calls are answered by local human beings, so users never have to navigate a voicemail tree when they need support.
“[Seitel Systems is] motivated to help their clients be successful, not to push a certain product or solution.”
Ryan Dean, former IT Director
Non-Profit Community Bona Fides
Seitel Systems has performed major IT migrations and infrastructure upgrades for many of Seattle’s largest and most influential nonprofits, including:
- Seattle Foundation
- Seattle Aquarium
- Seattle Opera
- Seattle Art Museum
- Washington Farmland Trust
- Pierce County Alliance
. . . and many others.
Managed IT Service Desk
seamless user support
Many nonprofits have no internal IT department, so your office manager or executive director winds up responding to IT issues. With Seitel Systems, your users can call or email us directly when they need support — so you don’t have to worry about it.
Plus, with our SRP (Security, Reliability, Performance) IT support plans, we proactively maintain your systems so your IT assets stay healthier, longer — maximizing their usable life.
Good To Know:
See the linked blog posts below to learn small-business IT Management concepts that are also helpful to nonprofits.
As a home-grown Seattle company, our Service Desk is 100% staffed by local techs who always answer the phone during business hours, so you don't have any frustrating voicemail trees to navigate.
We support our local communities, and are honored that many of the Puget Sound's most respected businesses, nonprofit organizations, public utilities, and government agencies choose Seitel Systems as their IT partner.
No cut corners.
No hidden agendas.
Transparency matters to us at Seitel Systems. We don't resell hardware or software—so you can trust our recommendations. We are dedicated to providing the best advice we can without any vested interest or vendor bias.
We maintain Microsoft Partner competencies in the technologies our clients need most so that we have access to partner-only benefits for our clients. But unlike our competitors, we opt-out of referral fee programs so that we can keep our objectivity in the recommendations we make to our clients.
We have offices in Seattle, Tacoma, and Bellingham, and can meet you anywhere in the greater Puget Sound area.