The IT world likes to define companies by numbers . . . how many employees or servers you have, or how many tickets you resolve in the course of a day. But that doesn’t give you a complete picture of the IT management needs of a company. IT Maturity puts those numbers into context, applying the organizational lessons and the strategic mindset of big-business toward SMB IT management practices.
The phone rings and it’s a potential new client calling – they’re switching IT providers. Even before we start speaking with them, there’s one thing we already know for sure: their IT environment is not healthy.